Envolta Energy (Pvt) Ltd (“we,” “us,” or “our”) respects the privacy of our website visitors and is committed to protecting their personal information. This Privacy Policy outlines how we collect, use, store, share, and protect the information obtained through our website, envolta.lk. By accessing or using our website, you consent to the practices described in this policy.
- Information Collection
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and address, when you voluntarily provide it to us through our website, including when you submit inquiries or request information.
1.2 Usage Data: We may collect non-personal information automatically when you interact with our website. This may include your IP address, browser type, device information, operating system, pages visited, and the date and time of your visit. We use this information to analyze trends, administer our website, track users’ movements, and gather demographic information for internal purposes.
- Use of Information
2.1 Personal Information: We may use the personal information you provide to respond to your inquiries, fulfill your requests, process orders, provide customer support, and communicate with you about our products, services, and promotions. We may also use your personal information to improve our website, personalize your experience, and send you relevant marketing communications with your consent.
2.2 Usage Data: We may use the non-personal information collected for statistical analysis, troubleshooting, improving our website’s functionality, and enhancing users’ experience.
- Information Sharing
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business operations, and providing services to you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
3.2 Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, enforce our website policies, or investigate potential violations.
- Data Retention and Security
4.1 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
4.2 Data Security: We implement reasonable security measures to protect the confidentiality, integrity, and availability of your information. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.
- Users’ Rights
5.1 Access and Correction: You have the right to access and update your personal information. If you would like to review or modify the information you have provided to us, please contact us using the information provided in Section 7.
5.2 Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can unsubscribe from our promotional emails by following the instructions provided in the email or by contacting us using the information provided in Section 7.
- Cookies and Tracking Technologies
6.1 Cookies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and collect information about how you interact with our website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, please note that disabling cookies may affect the functionality of certain features on our website.
- Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 16 without appropriate parental consent, we will take steps to delete that information from our records.
- International Data Transfers
By accessing our website and providing your personal information, you consent to the transfer, processing, and storage of your information in and to countries outside your country of residence, which may have different data protection laws than those in your jurisdiction. We will take reasonable steps to ensure that your personal information is treated securely and in accordance with this Privacy Policy.
- Your Consent
By using our website, you consent to the collection, use, storage, sharing, and processing of your personal information as described in this Privacy Policy.
- Governing Law and Jurisdiction
This Privacy Policy shall be governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Sri Lanka.
- Severability
If any provision of this Privacy Policy is held to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.
- Entire Agreement
This Privacy Policy constitutes the entire agreement between you and Envolta Energy (Pvt) Ltd regarding the collection, use, storage, and disclosure of your personal information through our website and supersedes any prior agreements or understandings.
Please print or save a copy of this Privacy Policy for your records.
- Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website and indicating the date of the last update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.
- Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Envolta Energy (Pvt) Ltd, please contact us using the following information:
Envolta Energy (Pvt) Ltd Address: 74/A, Buddhi Keerthisena Road, Meda haththiniya, Marawila Email: sales@envolta.lk
We will make reasonable efforts to address your inquiry in a timely manner.
By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy, including the collection, use, storage, and disclosure of your personal information as described herein.
Thank you for trusting Envolta Energy (Pvt) Ltd with your personal information.